Shipping Policy – AureliCo
Shipping Costs
We currently offer free standard shipping on all orders over $100 within the United States. On orders under $100 we charge a shipping fee of $4.95
If we expand to additional regions in the future, all applicable shipping costs will be clearly shown at checkout.
Processing Time
Orders placed Monday through Saturday before 2:00 PM (GMT-5) are processed within 1–2 business days.
Orders placed after 2:00 PM will be processed on the next business day.
Sundays and public holidays are excluded from processing.
Delivery Time
Standard delivery time within the U.S. is 5–8 business days.
Including processing, the total estimated delivery time is 6–10 business days.
Please note: Delays may occur due to holidays, high shipping volume, or unforeseen carrier issues.
Fulfillment & Shipping Process
We partner with a professional international fulfillment center that manages the entire shipping process for us.
Which allows us to provide a wide product range while maintaining reliable delivery times to customers in the United States.
Shipping Regions and Carriers
We currently ship to U.S. addresses only.
Shipments are handled by trusted carriers such as:
If we expand shipping to other regions, updates will appear here.
Tracking Information
After your order has been shipped, you will receive an email with your tracking number.
This allows you to track the delivery status at any time through our tracking page or directly with the carrier.
Delivery Issues
If your package arrives damaged, is delayed, or does not arrive at all, please contact our support team immediately.
We will open an investigation with the carrier and provide a replacement or refund where appropriate.
Contact Information
Website name: AureliCo
Business Address:
Institut Garnier 1
61381 Friedrichsdorf
Germany
Phone: +16466246804
Email: support@aurelico.com
Customer Service Hours:
Monday – Saturday: 9:00 AM – 3:00 PM (GMT-5)
We typically respond within 1–2 business days.