Payment Policy

Payment Policy – Aurélie & Co.

This Payment Policy explains the accepted payment methods and general terms that apply to all purchases made on the Aurélie & Co. website.
By placing an order, you agree to the conditions outlined in this policy.

1. Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit Cards: Visa, Mastercard, American Express

  • Apple Pay

  • PayPal

  • Google Pay

All payment transactions are processed securely through our trusted payment partners.

2. Payment Processing and Security

Secure Transactions:
All payments are processed using industry-standard SSL/TLS encryption to protect your personal and payment information during transmission.

PCI DSS Compliance:
Our payment providers comply with the Payment Card Industry Data Security Standards (PCI DSS), ensuring that your data is handled safely and confidentially.

3D Secure (Visa & Mastercard):
We support 3D Secure authentication (e.g., Verified by Visa, Mastercard Identity Check), which may require verification such as a code sent to your phone.

Fraud Prevention:
To maintain security, we actively monitor transactions for fraudulent activity and reserve the right to cancel or refuse any order that appears suspicious.

3. Prices and Currency

All prices displayed on our website are listed in U.S. Dollars (USD).
Any applicable shipping costs or discounts will be shown clearly during checkout before you confirm your order.

4. Payment Terms

  • Full payment is required at the time of purchase.

  • Orders are processed and shipped only after successful payment confirmation.

  • If a payment fails (e.g., insufficient funds or expired card), the order will not be processed until updated payment details are provided.

5. Refunds and Returns

Refunds are issued to the original payment method used at checkout once returned items are received and inspected.
Please refer to our Refund Policy for detailed information on returns, eligibility, and processing times.

6. Data Protection

We are committed to protecting your personal data in accordance with applicable privacy laws.
Your payment information is collected and used solely to process your order and will not be shared with unauthorized third parties.
For more information, please see our Privacy Policy.

7. Changes to This Payment Policy

We may update this Payment Policy from time to time.
Any modifications will become effective immediately upon posting the revised version on our website.
We encourage customers to review this page regularly for the latest updates.

Contact Information

Website name: Aurélie & Co.
Address: 2609 East 14 Street, Brooklyn, NY 11235-3915, United States
Email: support@aurelico.com
Customer Service Hours: Monday – Saturday, 9:00 AM – 3:00 PM (CET)
We typically respond within 1–2 business days.