Effortless Style Awaits

Discover the Benjamin Ribbed Tracksuit, a stylish and comfortable outfit made from high-quality materials. This breathable tracksuit is perfect for casual outings and athletic activities, ensuring you look and feel great.

Key Features

• High-quality fabric: Enjoy a soft and luxurious feel against your skin.
• Durable knit: Ensures long-lasting wear and resilience.
• Stylish design: Elevate your casual wardrobe with a modern look.
• Breathable material: Keeps you comfortable during various activities.

Specifications

• Material: 100% Merino wool
• Fit: True to size
• Available sizes: S, M, L, XL

Shipping Policy – Aurélie & Co.

At Aurélie & Co., we strive to provide an exceptional shopping experience — and that includes clear and transparent shipping policies. We offer free shipping on all orders within Germany.

Shipping Costs

Free shipping on all orders over €100.

Processing Times

Order Processing

All orders placed before 14:00 (CET) are processed within 1–2 business days (Monday to Saturday).

Orders placed after this time will be processed on the next business day.

Estimated Delivery Time

Delivery Time: 5–8 business days (Monday to Saturday)

Total Delivery Time:

The estimated total time from order placement to delivery is approximately 6–10 business days.

This includes both processing and shipping time.

Shipping Carriers

• DHL
• DPD
• YunExpress
  

Delivery Issues

If you experience any issues with your delivery — such as delays or lost packages — please contact our customer service team immediately.

We’re here to ensure your order arrives safely and on time.

Order Tracking

Once your order has been shipped, you will receive an email notification containing your tracking number.

You can check the status of your shipment on our tracking page.

Returns

For detailed return instructions, please refer to our Return Policy.

Shipping Area

We currently ship within Germany.

Questions?

Visit our FAQ page or contact our customer service team.

Contact Information

Website name: Aurélie & Co.

Business owner: Sole proprietor – Mathieu Thermer

Business address: Institut Garnier 1, 61381 Friedrichsdorf, Germany

Email: support@aurelico.de

Contact form: Contact

Phone: +49 171 2230372

Customer Service Hours:

Monday – Saturday: 09:00 – 15:00 (CET)

We aim to respond to all emails within 1–2 business days.

Thank you for your trust!

Refund Policy – Aurélie & Co.

General Information

Your satisfaction is important to us. If you wish to return or exchange an item, please review the conditions below. These guidelines apply to both defective and non-defective products, including returns due to a change of mind.

Return Window

You may return or exchange an item within 30 days of delivery.
Defective or damaged items must be reported within 48 hours of delivery.

Please note:

• Personalized or custom-made items cannot be returned.
• Hygiene-sensitive items (e.g., underwear) can only be returned if unused and in original packaging.

Condition of Returned Products

Returned items must:

• be in new, unused condition
• include all original tags and packaging
• not show signs of wear, washing, or damage
• include proof of purchase (order number or invoice)

Return Address (Provided by Support)

For security and processing reasons, all returns require prior authorization.
The return address is not disclosed publicly and will be provided only by our customer support team after reviewing your request.

Unauthorized returns will be rejected.

Return Shipping Costs

• Change of mind: The customer is responsible for return shipping.
• Defective, damaged, or incorrect items: We cover the shipping costs and provide a prepaid return label.

How to Start a Return

1. Email us at support@aurelico.com within the return period.
2. Include:Your order numberReason for the returnPhotos, if applicable
3. Our team will review your request and send you:Return authorizationThe official return addressDetailed instructions for safe return shipment

Please do not ship anything without approval.

Refunds

Once we receive and inspect your return, we will process your refund within 5 business days to your original payment method.
Depending on your bank or payment provider, additional processing time may occur.

Exchanges

We offer exchanges for defective or incorrectly delivered items.
If you want a different size or color, please place a new order and return the original item.

Order Cancellations

Orders may be canceled within 2 hours of purchase, as long as the order has not yet shipped.
Please contact us immediately if you wish to cancel.

Lost Shipments

If your package does not arrive within the expected delivery timeframe, contact our support team.
We will open a carrier investigation and assist you promptly.

Contact Information

Aurélie & Co.
Email: support@aurelico.com
Phone: +16466246804
Customer Service Hours: Monday–Saturday, 09:00–15:00 (CET)
We aim to respond within 1–2 business days.